Ticks stop streaming suddenly

fonda

Two times in the last 24 hours, subscribed ticks stopped streaming, including the random ones. Basically at a certain time, all subscribed symbols stopped sending ticks all at once. No error message was sent. The connection lived on, and other requests on it, like ticks_history were processed fine.

This never happened before, in 6 months since I've been using the WebSocket API.

In case it helps, here is the exact timestamp of the last received ticks before they stopped streaming: 1460542968 (Wed, 13 Apr 2016 10:22:48 UTC)

Raunak

Can you please provide the details of symbol you requested?

fonda

I was subscribed to more than one symbol, including forex and randoms.

Here are the last EUR/USD and R/50 ticks received then before all symbols suddenly stopped streaming:

{
"echo_req":{"req_id":152,"ticks":"R_50","subscribe":1},
"req_id":152,
"tick":{"epoch":"1460542968","symbol":"R_50","quote":"660.3062","id":"E3F716D4-015A-11E6-BE54-43F8ADF04D42"},
"msg_type":"tick"
}

{
"echo_req":{"req_id":209,"ticks":"frxEURUSD","subscribe":1},
"req_id":209,
"tick":{"epoch":"1460542968","symbol":"frxEURUSD","quote":"1.13152","id":"09BF3450-015B-11E6-919E-43F8ADF04D42"},
"msg_type":"tick"
}

Raunak

@fonda is this still happening?

fonda

Yesterday I still noticed this problem. I'm not particularly affected, since when I don't receive any ticks for 60 seconds I disconnect and reconnect again.

I will report if I still see the issue.